Mike Heron

Mike is a certified Project Manager with over 12 years of experience delivering global business infrastructure programmes within the Cloud Computing sector. Mike has recently led major technology and change delivery in the financial services sector, before moving to lead an engagement on a large-scale Cloud Financial Management (FinOps) transformation. His experience spans emerging technology areas including agentic AI and contact centre CX transformation, alongside cloud cost management and governance. Known for a professional and approachable style, Mike has strong relationship management skills, and the ability to lead by example to motivate teams and drive delivery, with a proven track record of successfully managing high-profile technology projects that consistently adds value to customer-focused transformation programmes.