Insights

Insightsfromthefield

Articles from the people building and running AI in production: what works, what it costs, and what it takes to keep it running.

9 Jul 2026Company News

Introducing Cortex Signals: The AI Podcast Turning Strategy Into Real-World Impact

Cortex Signals is the new podcast from Cortex Reply, the AI-native consultancy helping organisations transform AI ambition into measurable business outcomes. Hosted by Sanjay…

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23 Mar 2026Technology

Autoresearch and its use in Autonomous Experimentation

AI tools are increasingly capable of writing code, analysing data, and assisting with development tasks. But what happens when AI systems are allowed not just to generate…

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18 Mar 2026Technology

Inter-Agent Protocols: What to Look Out For

As Agentic AI has taken off, the need to enable agents to communicate with one another, often across disparate systems, has become apparent. In May 2025, Google launched the open…

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18 Mar 2026Technology

Voice Agents: Where We Are Today

After years of brittle IVRs and narrow automation, recent advances in real-time speech processing and large language models (LLMs) have made AI voice agents viable in live…

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18 Mar 2026Technology

Agentic Amnesia: How an Effective Memory Strategy Can Take Your AI System to a New Cognitive Level

The human memory is a fascinating, yet mysterious system; studies estimate our memory capacity to be the equivalent of 2.5 million gigabytes, we forget 50% of all new information…

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27 Feb 2026Technology

From Curiosity to Production: Lessons from a Year of Agentic AI

Just over a year ago, we formed Cortex Reply from within Reply to focus on Agentic AI. A lot has changed since then. Over the past year we’ve invested heavily in research and…

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23 Feb 2026Technology

The Silent Revolution - Why WebMCP is the End of the Web as We Know It

For decades, the web has been a visual medium designed for the human retina. We spent billions perfecting UI/UX and front-end aesthetics to "hook" human users. However, in…

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22 Jan 2026Technology

What the Cloud Adoption journey has taught us about scaling AI

The rise of artificial intelligence (AI) over the past few years has sparked a familiar conversation in boardrooms. Although this is a new and disruptive technology that is full…

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21 Jan 2026Company News

AWS Breaking Barriers Challenge 2026

Written by Graduate AI and Software Engineer Jibran Raja The UK charity sector is under increasing pressure to do more with limited resources, even as demand for support continues…

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19 Jan 2026Technology

Amazon Connect – What we're excited about for 2026

Amazon Connect continues to evolve at a pace that’s reshaping the contact centre landscape. New features are constantly being released that not only push the boundaries of AI but…

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9 Dec 2025AI Strategy

AI Unit Economics: Stop Counting Tokens, Start Counting Value

As Generative AI has evolved from boardroom buzzword to indispensable operational tool, the conversation around cost must also evolve. For too long, organisations building AI…

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Insightsfromthefield

Introducing Cortex Signals: The AI Podcast Turning Strategy Into Real-World Impact

Autoresearch and its use in Autonomous Experimentation

Inter-Agent Protocols: What to Look Out For

All articles

Voice Agents: Where We Are Today

Agentic Amnesia: How an Effective Memory Strategy Can Take Your AI System to a New Cognitive Level

From Curiosity to Production: Lessons from a Year of Agentic AI

The Silent Revolution - Why WebMCP is the End of the Web as We Know It

What the Cloud Adoption journey has taught us about scaling AI

AWS Breaking Barriers Challenge 2026

Amazon Connect – What we're excited about for 2026

AI Unit Economics: Stop Counting Tokens, Start Counting Value

More from the team

Securing Enterprise AI: Innovation in Cybersecurity with a Centralised AI Gateway

A Look at How 700 Million People Use ChatGPT

Reply FS Breakfast Sessions Series: Green Finance Summary

The Mathematics Behind Large Language Models

From AI Experimentation to Enterprise Acceleration (Part 3)

FinOps for GenAI: The Hidden Cost Saving You're Overlooking

Unravelling the Enterprise AI Maze: The Centralised MCP Gateway Strategy (Part 3 of 3)

From AI Experimentation to Enterprise Acceleration (Part 2)

Unravelling the Enterprise AI Maze: Unpacking Audit, Ownership, and Costs with MCP (Part 2 of 3)

Unravelling the Enterprise AI Maze: Introducing the Model Context Protocol (MCP) Strategy (Part 1 of 3)

FS Breakfast Sessions Series: Green Finance

From Chaos to Clarity: Why FOCUS Is Critical for FinOps Maturity and AI Readiness

Discover how AI Agents can Supercharge Your Business

From AI Experimentation to Enterprise Acceleration (Part 1)

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