
Ideation workshops
Help your teams understand the art of the possible against the backdrop of your organisation.

While many organisations can successfully develop a prototype to validate an idea, few integrate it into their core business operations.
This often results from the absence of a defined role: no one is responsible for the outcome, no one manages its performance, and there’s no budget to hold it accountable.
We build AI enabled systems with a structured role, tailored to the complexity of your operations, so they achieve what the prototype only demonstrated was possible.
Cortex Reply is the AI-native practice of Reply, a global network of specialist technology consultancies.
We employ AI in real jobs inside your organisation, rather than tools that simply assist the people already doing the work, and every engagement is tailored to your specific operating model. Years of hands-on research and engineering have given us a set of accelerators that get AI live and working within weeks rather than months, while keeping firm control of governance, security and cost.


A Digital Colleague on the front line: it troubleshoots, resolves and escalates only where a person is needed. Reduce your cost to serve by up to 80%.
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Performance review for your AI spend: measure it, control it, prove it is worth it.
Learn moreFour stages, and the same discipline you’d apply to any hire.
Not every job suits AI. We work with your leadership to find where it earns its keep, set the strategy and technical foundations it needs to succeed, and build the business case that proves it before anyone commits budget.

Help your teams understand the art of the possible against the backdrop of your organisation.

Understand where your organisation is today and the gaps you need to close.

Plan how you will control and manage your new Digital Colleagues, from model strategy to continuous reviews.
Reduction in time to resolutionMake the experience better for all parties with our Agentic Customer Experience accelerator.
Weeks to productionWe get you in to production and showing real value fast.
Cost savingsThrough our FinOps for AI offerings. Right size your AI usage.
Years of applied research and engineering, and the people behind it.

